Privacy Policy

At Polanco Refrigeration, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.  

 1. Information We Collect  

We may collect the following information when you interact with us:  

    Personal Details: Name, address, phone number, and email address.  

    Payment Information: Credit or debit card details for transaction purposes.  

    Purchase History: Information about items you buy from us.  

    Online Activity: When you visit our website, we may collect cookies, IP addresses, and browsing behavior to improve your experience.  

 2. How We Use Your Information  

Your information is used to:  

    Process orders, payments, and deliveries.  

    Respond to inquiries and provide customer support.  

    Send updates on promotions, offers, and new products (only if you have opted in).  

    Improve our services and enhance your shopping experience.  

 3. How We Protect Your Information  

security measures to protect your data from unauthorized access, loss, or misuse.  

    Payment information is encrypted and processed securely.  

 4. Sharing of Information  

We do not sell, trade, or rent your personal information. However, we may share your data with:  

    Service Providers: Third parties who assist in payment processing, delivery, and IT services.  

    Legal Authorities: If required by law to comply with legal obligations or protect our rights.  

 5. Your Rights  

You have the right to:  

    Access and review the personal information we hold about you.  

    Request corrections or updates to your information.  

    Opt out of receiving marketing communications at any time.  

 6. Cookies and Online Tracking  

Our website uses cookies to:  

    Analyze website traffic and user behavior.  

    Customize your shopping experience.  

    You can disable cookies in your browser settings, though some website features may not function properly.  

 7. Changes to This Policy  

We reserve the right to update this privacy policy at any time. Changes will be posted on our website, and significant updates will be communicated directly to customers where applicable.  

 8. Contact Us  

If you have questions about this policy or need assistance regarding your personal data, contact us at:  

    Phone: 650-0948

    Email: polancorefrigerations@gmail.com 

    Address:

Thank you for trusting Polanco Refrigeration with your personal information!